Effective Date: 11/29/2025

Overage Recovery Pro (“we,” “us,” or “our”), operating as a DBA under Nestova, LLC, is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, mobile application (“the App”), and related services.

Information We Collect

We may collect the following types of information through our website, the App, and our communications:

• Personal Information: Name, address, phone number, email address, and other identifiers provided through forms, the App, emails, or phone calls.
• Financial and Property Information: Details related to surplus funds, property transactions, and claims necessary to perform our services.
• Usage Data: Information about your interactions with our website and the App, including IP address, device type, browser type, operating system, pages visited, and usage patterns.
• Communication Records: Correspondence between you and our team, including emails, phone calls, and submitted forms.

How We Use Your Information

We use your information to:

• Provide and manage our overage recovery services via both the website and the App.
• Communicate with you regarding your inquiry, claim status, or service updates.
• Verify your identity and eligibility for surplus fund recovery.
• Comply with legal and regulatory requirements.
• Improve our website, the App, services, and client experience.
• Ensure the security and integrity of our systems.

Lawful Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on the following lawful bases:

• Performance of a Contract: When processing is necessary to deliver our services to you.
• Legal Obligation: To comply with legal requirements.
• Legitimate Interests: For purposes such as service improvement, fraud prevention, and security, provided these interests are not overridden by your rights.
• Consent: Where required, we will obtain your explicit consent before processing your data for certain purposes.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With Service Providers: Third-party partners who assist in delivering our website, App, and services (e.g., legal professionals, notaries, IT support), all of whom are bound by strict confidentiality agreements.
• As Required by Law: To comply with legal obligations, court orders, or regulatory requirements.
• With Your Consent: In situations where you direct us to share information or authorize disclosure.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, whether you use our website or the App. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be processed and stored in countries outside your country of residence, including the United States. Where required by law, we implement appropriate safeguards to ensure that your data receives an adequate level of protection, such as Standard Contractual Clauses approved by the European Commission.

Your Rights Under GDPR

If you are located in the EEA or the United Kingdom, you have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal information.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your data under certain circumstances.
• Right to Restrict Processing: Request restriction of processing under certain conditions.
• Right to Data Portability: Request transfer of your data to another provider.
• Right to Object: Object to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: Withdraw your consent at any time, where processing is based on consent.

To exercise your rights, please contact us using the information provided below.

Children’s Privacy

Our website, App, and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your data protection rights, please contact:

Nestova, LLC dba Overage Recovery Pro
1152 Rock Springs Rd, Blacksburg, SC 29702
support@web.lots-of.info
1 (864) 492-1451

By using our website, App, or services, you acknowledge and agree to this Privacy Policy.